The same movie or TV show starts playing when I visit Netflix.com
If the same movie or episode of a TV show plays whenever you navigate to Netflix.com on your computer, it may be because you're using a bookmark or favorite that links to a page on the Netflix website that automatically plays a certain title. Following the troubleshooting steps below to resolve the issue.
Clear the Netflix cookie
Go to netflix.com/clearcookies. This will sign you out of your account.
Select Sign In and enter your Netflix email and password.
Try Netflix again.
Was this article helpful?