Netflix DVD business closing

After an incredible 25 year run, we’ve decided to wind down DVD.com. 

DVD member questions

Last day discs were shipped out

Our last discs shipped out on September 29, 2023.

The Netflix DVD website is available until the end of October so former members can download their data.

Charges for unreturned discs

You won't be charged for any unreturned discs and can enjoy them for as long as you like. If you do want to return any discs, we'll continue to accept them until October 27, 2023.

Purchasing discs from DVD.com

We're unable to sell discs from our rental inventory.

Lost disc shipment or issue

September 29, 2023 was our last day of shipping operations, so we can't ship replacement discs after this date.

Billing for DVD

Your last bill for DVD service was in August.

View your billing history here.

Members with both streaming and DVD subscriptions

Your current streaming subscription isn't affected. Your DVD subscription was automatically canceled on September 29, 2023.

View your billing details here.

Personal information related to DVD subscriptions

Most personal information related to DVD subscriptions will be deleted at the end of the DVD subscription service, no earlier than October 27, 2023 and no later than January 1, 2024. The data includes:

  • Mailing address(es)

  • Queue 

  • Rental / shipping history

  • Ratings

  • Reviews

  • Taste preferences / genre ratings

Data which will be preserved after that time includes:

  • Name and login information

  • DVD billing history (including tax data)

  • Charges for unreturned discs (including tax data)

Data related to your streaming subscription won’t be affected.

Getting data related to DVD subscriptions

Many of our members have years of movie-watching memories with DVD Netflix, so we are providing a downloadable PDF copy of your data with information about your queue, rental history, ratings, and reviews in our Data Download.

At any time up until October 27, 2023 a current DVD subscriber or former DVD customer whose DVD subscription was canceled within the past 9 months may download their data, via our Data Download (https://dvd.netflix.com/Download), which includes:

  • Your queue

  • Your rental history

  • Your ratings

  • Your reviews

Per our privacy policy, you may request a report of your personal data currently stored by Netflix via https://www.netflix.com/account/getmyinfo

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