Netflix says 'Update required'
If you get one of these messages when going to netflix.com:
Update Required
Please make some updates
It means your browser, operating system, or device needs to be updated or that Netflix doesn't support it.
To fix the problem, follow the steps below. If you still can't access Netflix or need to make changes to your account, contact us for help.
Update your web browser
Use the links below to get steps to update your browser:
If no browser updates are available or updating doesn't fix the problem, follow the next steps to update your device.
Update your device
Select an option below to get steps to update your mobile device or computer's operating system.
Computers
Windows
Use the links below to get steps to check for updates to your version of Windows, then try Netflix again.
Mac
Follow Apple's steps to install updates and upgrades for macOS, then try Netflix again.
Chromebook
Follow Google's steps to update your Chromebook's operating system, then try Netflix again.
Linux
Mobile phones and tablets
Android phone or tablet
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Open the Settings app.
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Tap System > System update.
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Check for and install available updates.
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Try Netflix again.
iPhone or iPad
Follow Apple's steps to update your device to the latest version, then try Netflix again.
If you installed updates for your mobile device or computer, your web browser might now be able to update to a more recent version. You may need to follow the steps to update your browser again to fix the problem.