Netflix Error UI3013

If you use Chrome, you can turn off unnecessary add-ons.

1. In the address bar, enter chrome://extensions.

2. Turn off any extensions that are turned on.

   Note:Extensions listed under Chrome Apps don't need to be turned off.

3. Try Netflix again.

If these steps solve the problem, try turning on your extensions one by one to determine which one is preventing Netflix from working properly.

1. In the upper right corner of your browser, click the Extensions icon.

2. Click Manage Extensions.

3. Turn off any installed extensions, then try Netflix again.

If these steps fix the problem, you can turn on your extensions one by one to find out which one is stopping Netflix from playing.

1. In the upper right corner of the browser, click Menu.

2. Click Add-ons and themes, then click Extensions.

3. Under Enabled, click the button next to each extension to disable it.

4. Quit and reopen Firefox, then try Netflix again.

1. Select Safari from the upper left corner of the browser.

2. Select Preferences.

3. Select the Extensions tab from the top menu bar.

4. Uncheck the box next to each extension to disable it.

5. Close the Extensions window.

6. Try Netflix again.