Netflix Error NW-8-18

You might get the error code NW-8-18 with this message:

Netflix has encountered an error. Retrying in X seconds.
Code: NW-8-18

This error happens when an issue with data stored on your device stops Netflix from playing.

Restart your device

1. Unplug your device from power.

2. Press the power button on the device once and wait 1 minute, or leave it unplugged for 3 minutes instead.

3. Plug your device back in.

4. Turn your device on and try Netflix again.

What to do next

We're looking into this problem. To help us investigate, contact us.