Netflix Error tvq-pb-101 (5.6.2)

You might get the error code tvq-pb-101 (5.6.2) with this message:

We're having trouble playing this title right now. Please try again later or select a different title.

This error happens when an issue with data stored on your device stops Netflix from playing.

To fix the problem:

Reload the Netflix app

1. On the error screen, choose More Details.

2. Choose Reload Netflix.

3. Try Netflix again.

Restart your device

1. Turn off your device.

   Note:If you aren't sure your device is completely off, or if you can't find a power button, then unplug the power cable.

2. Leave your device off for at least 30 seconds.

3. Turn on your device and try Netflix again.