Netflix Error D7361-1254-C00D36B4

You may need to update your computer's video driver, or install a video driver supported by Windows 10.

Netflix Customer Service can't help with these steps. If you aren't comfortable doing them by yourself, contact your computer's manufacturer for help.

• If your computer uses a graphics card or GPU, use the software that was installed with the card to update its video driver.

  Note:AMD and NVIDIA are the most common producers of GPUs and GPU software.

• If an update didn't work or there were no updates available, uninstall the driver and reinstall it.

• If there is no video driver for your computer that is supported by Windows 10, try playing Netflix with a different device or browser, like Google Chrome, Mozilla Firefox, or Opera.

Sometimes using a TV as an external monitor for your computer can cause this issue.

• Disconnect your computer from your TV and play your TV show or movie again. If you are able to play without problems, check your TV owner's manual or manufacturer support website for information on using your TV as a computer monitor.