Netflix says 'Connection Error: We are unable to connect you to Netflix, please try again later.'
If you see an error on your iPad that says
Connection Error: We are unable to connect you to Netflix, please try again later
It typically points to a network connectivity issue that is preventing your device from reaching the Netflix service. Follow the troubleshooting steps below to resolve the issue.
Update the Netflix app
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Go to the home screen, then tap App Store.
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Tap Search, and enter "Netflix".
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In the list, find and tap Netflix, then tap Update. You may need to enter your Apple ID password. If you forgot it, follow Apple's steps to reset it.
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When the update is done, try Netflix again.
Restart your iPad
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Press and hold the side button and one of the volume buttons at the same time until the sliders appear. Drag the top slider to turn your device completely off.
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If the sliders don't appear, press and hold the Sleep/Wake button until the red slider appears, then drag the slider.
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After 10 seconds, press the Sleep/Wake button.
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Once your device powers on, try Netflix again.
Reset your network settings
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From the main menu, find and select Settings.
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Scroll down and select General.
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Scroll down and select Reset.
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From the list that opens, select Reset Network Settings.
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Select Reset.
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After the device restarts, from the main menu, find and select Settings.
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Select Wi-Fi.
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Choose your preferred network and sign in using the Wi-Fi password.
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Try Netflix again.