Netflix says 'Title not available.'

If you see an error on your Amazon Fire TV/Stick that says

Title not available

It typically points to information stored on your device that needs to be refreshed. Follow the troubleshooting steps below to resolve the issue.

Clear the Netflix app data

  1. On your Amazon Fire TV remote, press the Home button.

  2. Scroll right and select Settings.

  3. Scroll right and select Applications.

  4. Select Manage installed applications.

  5. Find and select the Netflix app.

  6. Scroll down and select Clear data.

  7. Select Clear data again.

  8. Scroll down and select Clear cache.

  9. Unplug your Amazon Fire TV from power for 30 seconds

  10. Plug your Amazon Fire TV back in, then try Netflix again.

Reinstall the Netflix app

To uninstall Netflix:

  1. Using your Fire TV remote, press Home home button.

  2. Go to the Netflix app, then press Options options button.

  3. Select Uninstall.

  4. Select Uninstall again to confirm.

To reinstall Netflix:

  1. Using your Fire TV remote, press the Netflix button.

  2. Select Download, then select Open.

  3. Try Netflix again.

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