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Netflix Error 1016

If you experience the error code 1016 on your iPhone or iPad, it typically indicates an Internet connectivity issue. The issue may be caused by your wireless connection dropping, or it may be DNS-related. Follow the troubleshooting steps below to resolve the issue.

  1. Press the Home button.

  2. Swipe upwards from the bottom of the Home screen to reveal the Control Center.

    • If the Control Center is not enabled on your device, you can activate Airplane mode from within Settings.

  3. Activate Airplane mode by tapping the airplane icon.

  4. Once Airplane mode is activated, disable it by tapping the airplane icon again.

  5. After your device reconnects to your wireless network, launch Netflix and try playing your TV show or movie again.

  1. Press and hold the side button and one of the volume buttons at the same time until the sliders appear. Drag the top slider to turn your device completely off.

    • If the sliders don't appear, press and hold the Sleep/Wake button until the red slider appears, then drag the slider.

  2. After 10 seconds, press the Sleep/Wake button.

  3. Once your device powers on, try Netflix again.

Resetting modem and device, 30-sec timer, cable unplugged.

  1. Turn off your device, then unplug your modem and router from power.

  2. After 30 seconds, plug in your modem and router.

  3. Wait 1 minute, then turn on your device.

  4. Try Netflix again.

Note:Some devices, modems, and routers might take longer to reconnect to the Internet.

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