Netflix Playback Error N8212

The error you're seeing is related to the Silverlight plugin, which Netflix uses to play movies and TV shows on your computer.

This error is usually caused by one of two things:

  • An issue with the content
  • An issue with your computer connecting to the internet

To fix this error, follow the steps below for your Windows or Mac computer.


Steps for Windows

Play another movie or TV show

If you are able to successfully play another title, go to the Viewing Activity page and select the "Report a Problem" link next to the title that did not work.

  • If you do not see the "Report a Problem" link, the problem has automatically been reported.

Troubleshoot network connection issues
If you're still not able to connect to Netflix, here are some steps to resolve network connection issues.

Steps for Mac

Play another movie or TV show

If you are able to successfully play another title, go to the Viewing Activity page and select the "Report a Problem" link next to the title that did not work.

  • If you do not see the "Report a Problem" link, the problem has automatically been reported.

Troubleshoot network connection issues
If you're still not able to connect to Netflix, here are some steps to resolve network connection issues.

Wait time: 2 minutes