Netflix Error ui-801-p1

You might get the error code ui-801-p1 with the message:

Netflix has encountered an error. Retrying in X seconds.

Code: ui-801-p1

This error happens when an issue with data stored on your device stops Netflix from playing.

To fix the problem:

  1. Turn off your device.

    Note:If you aren't sure your device is completely off, or if you can't find a power button, then unplug the power cable.

  2. Leave your device off for at least 30 seconds.

  3. Turn on your device and try Netflix again.

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