Netflix Error M7111-1101

If you experience the error code M7111-1101 on your computer, it typically points to a network connectivity issue that is preventing your computer from reaching the Netflix service. Follow the troubleshooting steps below to resolve the issue.

Clear the Netflix cookie from your web browser

  1. Go to netflix.com/clearcookies. This will sign you out of your account.

  2. Select Sign In and enter your Netflix email and password.

  3. Try Netflix again.

Update Google Chrome

  1. Select the Menu icon from the upper right corner of your browser.

  2. Select Help.

  3. Select About Google Chrome.

  4. Chrome will display the current version and automatically install available updates.

  5. Select Relaunch to complete the update.

  6. Try Netflix again.

Restart your home network

  1. Turn off your device.

  2. Unplug both your modem and router and wait 30 seconds.

  3. Plug in your modem and wait until no new indicator lights are blinking on.

  4. Plug in your router and wait until no new indicator lights are blinking on.

  5. Turn on your device and try Netflix again.