Netflix Error M7111-1101

If you experience the error code M7111-1101 on your computer, it typically points to a network connectivity issue that is preventing your computer from reaching the Netflix service. Follow the troubleshooting steps below to resolve the issue.

Clear the Netflix cookie

1. Go to netflix.com/clearcookies. This will sign you out of your account.

2. Select Sign In and enter your Netflix email and password.

3. Try Netflix again.

Update Google Chrome

1. In the upper right corner of your browser, click More.

2. Click Help > About Google Chrome.

3. Wait while Chrome automatically checks for new updates.

4. If an update is available, click Relaunch.

5. Try Netflix again.

Restart your home network

1. Turn off your device, then unplug your modem and router from power.

2. After 30 seconds, plug in your modem and router.

3. Wait 1 minute, then turn on your device.

4. Try Netflix again.

Note:Some devices, modems, and routers might take longer to reconnect to the Internet.