Using Netflix on your Insignia TV or Blu-ray player

Welcome to Netflix on your Insignia TV, Blu-ray player or home theater system! Use this article to learn about Netflix features and how to set up and sign out of your account. If you’re unsure if your device supports Netflix, follow the steps on the “Set up Netflix” tab to attempt to locate the Netflix app.

Netflix Features

Netflix is available on many Insignia devices.

Supported Regions:
Netflix is available on Insignia TVs and Blu-ray players in the US and Canada.

Navigation
On most devices, Netflix lets you browse through rows of TV shows and movies, including a row dedicated to your My List selections. Each row represents a category (Comedies, Dramas, TV shows, etc) that we present to you based on what you’ve watched.

Older devices may not have rows of movie categories, but do allow you to scroll through My List, which you can create using the Netflix website.

Resolution
Most devices are capable of streaming Netflix in high definition on fast internet connections and will play Netflix in their maximum supported resolution (see our Internet Connection Speed recommendations for more information).

Subtitles & Alternate Audio
Learn how to enable subtitles, closed captions, and alternate audio (including 5.1 surround sound), which are available on many movies and TV shows. To check if your device supports 5.1 audio, go to any Netflix Original to see if there is a 5.1 audio option. If not, your device does not support this feature. Many devices will let you customize the appearance of subtitles and captions. Some devices will display subtitles and captions in their default appearance or are not configured to display subtitles.

Parental Controls
Netflix allows you to set parental controls on individual profiles.

Set up Netflix

To connect your Insignia TV, Blu-ray player or home theater system to your Netflix account, make sure you are on the Home screen and select the option below that best describes your device.

Please note that Netflix is only available on Insignia TVs and Blu-ray players in the US and Canada.

If you see the Netflix icon on-screen

  1. Select Netflix from the Home screen.
  2. Select Sign In.​
    • If you do not see Sign In, select Yes on the Are you a member of Netflix? screen.
    • If you are not yet a member, set up your membership.
  3. A code will appear. Enter this activation code at netflix.com/activate.

Your device is now connected to your Netflix account. Enjoy!

If you wish to start over and/or sign in with a different email address at any point during this process, enter the following sequence using the arrow keys on your controller:

  • Up, Up, Down, Down, Left, Right, Left, Right, Up, Up, Up, Up
  • Select Sign Out, Start Over, or Deactivate.

If you do not see the Netflix icon on-screen

  1. Select TV & Movies on Demand from the main Home screen.
  2. Select Netflix.
  3. Select Sign In.​
    • If you do not see Sign In, select Yes on the Are you a member of Netflix? screen.
    • If you are not yet a member, set up your membership.
  4. A code will appear. Enter this activation code at netflix.com/activate.

Your device is now connected to your Netflix account. Enjoy!

If you wish to start over and/or sign in with a different email address at any point during this process, enter the following sequence using the arrow keys on your controller:

  • Up, Up, Down, Down, Left, Right, Left, Right, Up, Up, Up, Up
  • Select Sign Out, Start Over, or Deactivate.

Sign out of Netflix

To sign out of the Netflix account on your device, follow the steps below.

If you are using a Smart TV

  1. Select Settings from the main Home screen.
  2. Select Help.
  3. Select Reset & Deactivate.
  4. Select Deactivate Netflix.
  5. Select Deactivate to confirm deactivation.

If you are using a Blu-ray player or Home Theater System

  1. Select Settings from the main Home screen.
  2. Select System.
  3. Select Restore Factory Defaults.
  4. Select Deactivate Netflix.
  5. Select OK to confirm deactivation.

If you are using an Insignia Roku TV

Sign out of Netflix
  1. Begin from the Netflix home screen.
  2. Navigate up and select Settings or the Gear icon .
  3. Select Sign out.
  4. Select Yes to confirm.
  5. You will now be given the option to sign in as a different Netflix member.

If you cannot locate Settings or the Gear icon:

  1. From within the Netflix app, use the arrows on your remote to enter the following sequence:
    • Up, Up, Down, Down, Left, Right, Left, Right, Up, Up, Up, Up.
  2. Select Sign out, Start Over, Deactivate, or Reset.
  3. You will now be given the option to sign in as a different Netflix member.

Netflix in Ultra HD

Netflix is available in Ultra HD on most Insignia Ultra HD Roku TVs. To stream in Ultra HD, you will need: