How to use Netflix on your Amazon Fire TV device

Use this article to learn about Netflix features on your Amazon Fire TV device and how to set up and sign out of your account. If you don't know if Netflix works on your device, follow the steps in the “Set up Netflix” section.

Netflix Features
Set Up Netflix
Sign Out of Netflix
Netflix in Ultra HD
Netflix in HDR

Supported regions
Netflix is available on select Amazon Fire TV devices in all regions where the device and Netflix service are available.

Navigation
On most devices, you can browse through rows of TV shows and movies, including a row dedicated to your My List selections. Each row represents a category (for example, comedies, dramas, TV shows) that we present to you based on what you’ve watched.

Older devices may not have rows of movie categories, but do allow you to scroll through My List, which you can create using the Netflix website.

In some regions, you can use Alexa voice control to interact with Netflix. This feature requires an Amazon Voice Remote or other Alexa-enabled device (for example, Amazon Echo).

Resolution
Most devices are capable of streaming Netflix in high definition on fast internet connections and will play Netflix in their maximum supported resolution.

Subtitles & alternate audio
Learn how to enable subtitles, closed captions, and alternate audio (including 5.1 surround sound), which are available on many TV shows and movies. To check if 5.1 audio works on your device, go to any Netflix original series to see if there is a 5.1 audio option. If not, your device may not support this feature, or it may need to be turned on. Many devices will let you customize the appearance of subtitles and captions. Older devices will display subtitles and captions in their default appearance or are not configured to display subtitles.

On some devices, you can also stream select titles with Dolby Atmos audio.

Device Series

Resolution

Subtitles & Audio

Fire TV (1st generation)

1080p HD

Subtitles, alternate audio, 5.1 surround sound

Fire TV (2nd generation)

4K Ultra HD

Subtitles, alternate audio, 5.1 surround sound

Fire TV (3rd generation)

4K Ultra HD

Subtitles, alternate audio, 5.1 surround sound

Fire TV Cube (1st generation)

4K Ultra HD

Subtitles, alternate audio, 5.1 surround sound, Dolby Atmos

Fire TV Cube (2nd generation)

4K Ultra HD

Subtitles, alternate audio, 5.1 surround sound, Dolby Atmos

Fire TV Stick (1st generation)

1080p HD

Subtitles, alternate audio, 5.1 surround sound

Fire TV Stick (2nd generation)

1080p HD

Subtitles, alternate audio, 5.1 surround sound

Fire TV Stick (3rd generation)

1080p HD

Subtitles, alternate audio, 5.1 surround sound, Dolby Atmos

Fire TV Stick Basic Edition

1080p HD

Subtitles, Alternate Audio, 5.1 Surround Sound

Fire TV Stick Lite

1080p HD

Subtitles, alternate audio, 5.1 surround sound

Fire TV Stick 4K

4K Ultra HD

Subtitles, alternate audio, 5.1 surround sound

Anker Nebular Soundbar Fire TV Edition

4K Ultra HD

Subtitles, alternate audio, 5.1 surround sound

TCL Alto 8+ Soundbar Fire TV Edition

4K Ultra HD

Subtitles, alternate audio, 5.1 surround sound

To connect your Amazon Fire TV device to your Netflix account, make sure you are on the Home screen and follow the steps below.

  1. From the main screen, select Search.

  2. Type "Netflix," then select Netflix.

  3. Select Netflix.

  4. Select Free or Download.

  5. When the download completes, select Open.

  6. Select Sign In.

  7. Enter your Netflix email address and password.

Your device is now connected to your Netflix account.

To disconnect your Amazon Fire TV device from your Netflix account, begin from the Home screen and follow the steps below.

  1. Select Settings.

  2. Select Applications.

  3. Select Manage All Installed Applications.

  4. Scroll down and select Netflix.

  5. Select Clear Data.

Netflix is available in Ultra HD on select Amazon Fire TV devices. To stream in Ultra HD, you will need:

  • A TV compatible with Ultra HD streaming from Netflix, connected to your Amazon Fire TV device via an HDMI port that supports HDCP 2.2 or later (usually the HDMI 1 port).

  • A plan that supports streaming in Ultra HD. You can check which plan you're currently on at netflix.com/ChangePlan.

  • A steady internet connection speed of 25 megabits per second or higher.

  • Streaming quality set to Auto or High. More information about video quality settings can be found in our Playback Settings article.

The following Amazon Fire TV devices currently support Netflix in Ultra HD:

  • Fire TV (2nd generation and 3rd generation)

  • Fire TV Cube (1st and 2nd generation)

  • Fire TV Stick 4K

  • Anker Nebular Soundbar Fire TV Edition

  • TCL Alto 8+ Soundbar Fire TV Edition

Netflix is available in Dolby Vision and HDR on select Amazon Fire TV devices. To stream in Dolby Vision or HDR, you will need:

  • A smart TV that supports either Dolby Vision or HDR10 and Netflix, connected to your device via an HDMI port that supports HDCP 2.2 or later (usually the HDMI 1 port).

  • A Netflix plan that supports streaming in Ultra HD.

  • A steady internet connection speed of 25 megabits per second or higher.

  • Streaming quality set to High.

The following Fire TV devices currently support Netflix in HDR:

  • Fire TV (3rd generation)

  • Fire TV Cube (1st and 2nd generation)

  • Fire TV Stick (3rd generation)

  • Fire TV Stick Lite

  • Fire TV Stick 4K

  • Anker Nebular Soundbar Fire TV Edition

  • TCL Alto 8+ Soundbar Fire TV Edition