Netflix Error 1006
If you experience the error code 1006, sometimes accompanied by the following message:
There is a problem connecting to Netflix. Please try again later.
It typically points to some information stored on your device that needs to be refreshed. Follow the troubleshooting steps for your device below to resolve the issue.
Apple TV
We're looking into this problem. To help us investigate, contact us.
iPhone, iPad, or iPod touch
Restart your iPhone or iPad
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Press and hold the side button and one of the volume buttons at the same time until the sliders appear. Drag the top slider to turn your device completely off.
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If the sliders don't appear, press and hold the Sleep/Wake button until the red slider appears, then drag the slider.
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After 10 seconds, press the Sleep/Wake button.
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Once your device powers on, try Netflix again.
Reinstall the Netflix app
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Go to the home screen, then tap and hold the Netflix app.
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Tap Remove app > Delete app > Delete.
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Open the App Store and search for "Netflix."
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Tap on Netflix, then tap the cloud icon to get the app. You may need to enter your Apple ID password. If you forgot it, follow Apple's steps to reset it.
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When the app is installed, try Netflix again.
Test your internet connection
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Using a web browser, go to fast.com.
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Wait for the test to finish.
If your browser shows an error message or the website doesn't load, it means your device isn't connected to the internet. You might need to troubleshoot your home network or your device's connection to the internet.
Reset your network settings
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From the main menu, find and select Settings.
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Scroll down and select General.
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Scroll down and select Reset.
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From the list that opens, select Reset Network Settings.
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Select Reset.
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After the device restarts, from the main menu, find and select Settings.
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Select Wi-Fi.
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Choose your preferred network and sign in using the Wi-Fi password.
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Try Netflix again.
Nook
Restore your Nook's default settings
Erasing and deregistering does delete any files you have transferred from your computer to your Nook Color. Be sure to back up these files before performing the steps below!
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Tap the white arrow at the bottom of the screen (in the middle of the Quick Nav bar).
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Tap the Settings icon.
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Tap Device Info.
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Tap Erase & Deregister Device.
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Tap Erase & Deregister Device again.
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Tap Reset NOOK.
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Once the Nook has reset itself and rebooted, follow the on-screen instructions to connect to your Barnes & Noble account.
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Try Netflix again.
What should I do next?
If you continue to experience this error after performing a full factory reset, there may be an unrecoverable issue with your device. Reach out to your device manufacturer for more assistance.