Traveling or moving with Netflix

While Netflix is primarily meant to be used in the country where you established your account, it can be accessed in over 190 countries around the world.

If you're temporarily traveling, or moving within your current country or to a new one, here are a few things to keep in mind.

Using Netflix while traveling

Taking Netflix with you while you’re on the go? All you need is a stable internet connection for your supported device. When watching outside of the country you signed up for Netflix in, you might experience changes to:

  • Selection of TV shows and movies: Your choices for streaming (including audio/subtitle options) will be the same as the location you are traveling from.

    • If you are traveling to a country outside of the European Union, you may notice that the available choices change. For countries within the European Union, we provide the same content as your home country for a limited period of time. Also, My List and Continue Watching titles may not be available.

  • Different maturity ratings: Maturity ratings and classifications are shown for the country you are in. If you have parental controls set that use a different rating system than the country you’re visiting, titles may be available (or unavailable) due to the differences in the maturity ratings.

  • Downloads: Current downloaded titles on your phone, tablet, or computer may not be available while in a different country.

Moving within your current country

If you are moving within your current country, you can continue to enjoy the same Netflix experience without making any changes.

Moving to a new country

If you are moving to a new country where Netflix is available, there are a few things to be aware of:

  • Monthly price, billing currency, and available payment methods vary by country.

  • You will continue to be charged the Netflix plan price in the currency of the country you signed up in.

    • If you wish to change this to match the country you moved to:

      • Cancel your account

        We save your Viewing Activity for 10 months after your account closes, so you can pick up where you left off when you rejoin. Your recommendations, ratings, and account details will also be saved for 10 months.
      • Wait until the end of your billing period

      • Restart your account (Note: you must be in the country you moved to at the time you restart your account)

  • Your selection of TV shows and movies may change. Your choices for streaming and downloading will vary from country to country.

  • Audio and subtitle options may change.

  • Maturity ratings are different by country. Your parental control settings may need to be updated.

    • If you wish to update the maturity ratings on your profile to match those in the country you moved to, cancel and restart your account in your new country.

    • If your account was set up with age verification, cancel and restart your account in your new country.

  • If you receive the Now on Netflix emails and move to a new country, the email will still show TV shows and movies for the country you signed up in. You can unsubscribe from it from your Communications settings.

If you are moving to a geographic location where Netflix isn't available, you may cancel your Account.

Unless you’ve recently moved, you cannot change the country for your account.  

For troubleshooting questions, visit Netflix thinks I’m in a different country.

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