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Traveling or moving with Netflix

Netflix is available in over 190 countries around the world. If you're traveling or moving within your current country or to a new one, here are a few things to keep in mind.

Using Netflix while traveling

Taking Netflix with you while you’re on the go? All you need is a stable internet connection for your supported device. When watching outside of the country you signed up for Netflix in, we'll notify you in the Netflix app of differences you might experience while abroad.

You will be informed of changes to:

  • Selection of TV shows and movies: Your choices for streaming and downloading (including audio/subtitle options) will vary from country to country. Also, My List and Continue Watching titles may not be available.

  • Different maturity ratings: Maturity ratings and classifications are shown for the country you are in. If you have parental controls set that use a different rating system than the country you’re visiting, titles may be available (or unavailable) due to the differences in the maturity ratings.

  • Downloads: Current downloaded titles on your phone, tablet, or computer may not be available while in a different country.

You will see these notifications on computer browsers and most phones and tablets.

Moving within your current country

Streaming customers:

  • If you are moving within your current country, you can continue to enjoy the same Netflix experience without making any changes.

DVD customers:

  • Make sure to update your shipping address by visiting your Account and selecting DVD shipping address. Your address change will take effect immediately. After you mail back your current discs, the next disc in your Queue will ship to your new address.

Moving to a new country

Streaming customers:

If you are moving to a new country where Netflix is available, there are a few things to be aware of:

  • Monthly price, billing currency, and available payment methods vary by country.

  • You will continue to be charged the Netflix plan price in the currency of the country you signed up in.

    • If you wish to be billed in the currency of the country you moved to:

      • Cancel your account

        Note:
        We save your Viewing Activity for 10 months after your account closes so you can pick up where you left off when you rejoin. Your recommendations, ratings, and account details will also be saved for 10 months.

      • Wait until the end of your billing period

      • Restart your account (Note: you must be in the country you moved to at the time you restart your account)

  • Your selection of TV shows and movies may change. Your choices for streaming and downloading will vary from country to country.

  • Audio and subtitle options may change.

  • Maturity ratings are different by country. Your parental control settings may need to be updated.

    • If you wish to update the maturity ratings on your profile to match those in the country you moved to, cancel and restart your account in your new country.

    • If your account was set up with age verification, cancel and restart your account in your new country.

Note:
If you receive the Now on Netflix emails and move to a new country, the email will still show TV shows and movies for the country you signed up in. You can unsubscribe from it from your Communications settings.

Netflix is not available in China, Crimea, North Korea, or Syria. If you are moving to one of these countries, you may cancel your Account.

DVD customers:

DVD shipments are only available within the United States.

Note:
If you are a US Service Member, you can receive DVDs by using an APO, FPO, or DPO address.

If you move outside of the United States, you can cancel your DVD plan from your Account page.

Note:
We save your Queue for 10 months after your account closes so you can pick up where you left off when you rejoin.

Unless you’ve recently moved, you cannot change the country for your account.  

For troubleshooting questions, visit Netflix thinks I’m in a different country.

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