Audio description is an optional narration that describes what is happening on-screen, including physical actions, facial expressions, costumes, settings and scene changes. Customers can enable audio narration just like choosing subtitles and alternate audio.
Audio Description is available for most Netflix original titles, as well as select other movies and TV shows. We are working with studios and other content owners to increase availability of audio descriptions across a range of devices including smart TVs, tablets, and smartphones.
Titles that currently have audio descriptions available can be found at netflix.com/browse/audio-description. Some TV shows may not have audio descriptions available for all seasons or episodes.
The following devices currently allow you to enable audio descriptions, with more to be added soon:
Android phones and tablets
iOS 8.0 or later iPhones and iPads running Netflix App version 7.1.4 or later
Apple TVs running system software 7.2 or later
Browsers on PCs or Macs
PlayStation 3 and PlayStation 4
Xbox 360 and Xbox One
And many newer Smart TVs, Blu-ray players, and streaming media players
If you need help with your Netflix account or to troubleshoot an issue while watching video or using audio descriptions, please contact customer service by clicking on Start Live Chat or Call Us below.