Netflix says 'Connection failed.'
If you see an error on your Android phone or tablet that says
Connection failed. If you want to retry, please select the retry button. If you want to exit the application, please select the Exit button.
It typically points to a network connectivity issue that is preventing your device from reaching the Netflix service. Follow the troubleshooting steps below to resolve the issue.
Test your internet connection
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Using a web browser, go to fast.com.
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Wait for the test to finish.
If your browser shows an error message or the website doesn't load, it means your device isn't connected to the internet. You might need to troubleshoot your home network or your device's connection to the internet.