Netflix Error F7701-1003

1. Quit your browser.

2. Reopen your browser.

3. Try Netflix again.

1. From the upper right corner, select Menu .

2. Select Settings.

3. From the left, select Privacy & Security.

4. Scroll down to History. Next to Firefox will, select the drop-down menu.

5. Choose Remember history, then select Restart Firefox now.

6. Try Netflix again.

1. Select Firefox from the menu bar.

2. Select About Firefox. This will check for updates and download any that are available.

3. Once updates are complete, select Restart Firefox to Update.

4. Try Netflix again.

If you encounter any issues updating Firefox, please refer to Mozilla's Update Failed support page.

1. From the upper right corner of your browser, select Menu .

2. Select Options.

3. From the menu on the left, select Content.

   • If you don't see Content, select General and scroll down to Digital Rights Management (DRM) Content.

4. Uncheck, then recheck the box next to Play DRM content.

   • If the box next to Play DRM content wasn't checked, check it before continuing.

5. Restart Firefox and try Netflix again.

1. From the upper right corner of your browser, select the Menu icon.

2. Select Addons.

3. Navigate to the Plugins tab.

4. Find the Widevine Content Decryption Module provided by Google, Inc. Right-click on it, and select Find Updates.

   • If you see the message Widevine Content Decryption Module provided by Google, Inc. will be installed shortly, you may need to wait a moment for it to install.

5. Make sure Always Activate is selected from the drop-down menu next to the Widevine Content Decryption Module.

6. Try Netflix again.