Netflix says 'Could not open the page, too many redirects.'

If you see an error that says

Could not open the page, too many redirects

It typically points to information or a setting on your Safari browser that needs to be refreshed. Follow the troubleshooting steps for your device below to resolve the issue.

iPhone, iPad, or iPod touch

Allow Cookies in Safari

  1. On the home screen, tap Settings.

  2. Scroll down and tap Safari.

  3. Under Privacy & Security, toggle the Block Cookies option to the Off position.

  4. Tap Always Allow.

  5. Return to your email and try the password reset link again.

Mac Computer

Remove Netflix website data
  1. Go to the Safari menu in the upper left corner of your browser.

  2. Select Preferences.

  3. Select Privacy.

  4. Under Cookies and website data, select Details or Manage Website Data.

  5. Search for Netflix.

  6. Select Remove.

  7. Select Remove Now.

  8. After the Netflix website data has been deleted, force-quit Safari and try Netflix again.

To force-quit Safari:

  1. Select the Apple icon in the upper left corner of the browser.

  2. Select Force Quit.

  3. Select Safari.

  4. Select Force Quit.

  5. Confirm your selection.

  6. Try Netflix again.