Netflix Error M7020

If you get the error code M7020 on your computer with this message:

Pardon the interruption
Looks like you're viewing Netflix from more than one browser or tab. Please close any extra browsers or tabs, then reload the page. If that doesn't fix the issue, you may need to restart your computer.

It usually means you have Netflix open in more than one place. Follow these steps to fix the problem.

Restart your browser

1. Quit your browser.

2. Reopen your browser.

3. Try Netflix again.

Clear Google Chrome browsing data

1. From the upper right corner of the browser, click Menu .

2. Click Settings > Privacy and security > Clear browsing data.

3. Click Advanced.

4. From the Time range drop-down menu, select All time.

5. Uncheck everything except Cookies and other site data.

6. Click Clear data.

7. Try Netflix again.

What to do next

We're looking into this problem. To help us investigate, contact us.