Netflix Error C7701-1003

If you experience the error code C7701-1003 on your Google Chromebook or Chromebox, it typically points to some browser settings that need to be changed. Follow the troubleshooting steps below to resolve the issue.

Make sure your browser can play protected content
  1. Type or copy and paste chrome://settings/content/protectedContent into your browser's address bar, then press Enter or Return.

  2. Turn on Sites can play protected content, then try Netflix again.

Or:

  1. In the upper right corner of your browser, click Menu Chrome Menu Icon.

  2. Select Settings > Privacy and security > Site settings.

  3. Under Content, select Additional content settings > Protected content IDs.

  4. Turn on Sites can play protected content, then try Netflix again.

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