Netflix service codes

Netflix service codes help us find and verify your account quickly when you contact Customer Service.

Service codes are available on the following devices, and are valid for 2 hours once you see them on the screen:

  • Computers

  • Android and Apple mobile devices

  • PlayStation and Xbox game consoles

  • Roku streaming media players

  • Amazon Fire TV devices

  • Many newer smart TVs, Blu-ray players, and set-top boxes

While signed in to your Netflix account, follow these steps to find your service code.


  1. From the Netflix home screen, go to your Account.

  2. At the bottom of the page, select Service Code.

  3. Your service code will appear.

Mobile devices

  1. Open a mobile browser.

  2. Sign in to the Netflix website, then go to your Account.

  3. At the bottom of the page, select Service Code.

  4. Your service code will appear.

All other supported devices

  1. From the Netflix app, go to Settings.

  2. Select Get Help.

  3. Select Customer Service or Contact Us.

  4. After a few seconds, a service code will appear next to the phone number. If you don't see a service code, contact us and we can look up your account.

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