Netflix Error CM:42765;

If you're getting error CM:42765; with the message:

Cannot play title. Please try again. (CM:42765;)

It means that there's an issue with data stored on your device that's keeping Netflix from playing.

To fix the problem:

1. Restart your device

1. Press and hold the side button and one of the volume buttons at the same time until the sliders appear. Drag the top slider to turn your device completely off.

   • If the sliders don't appear, press and hold the Sleep/Wake button until the red slider appears, then drag the slider.

2. After 10 seconds, press the Sleep/Wake button.

3. Once your device powers on, try Netflix again.

2. Contact the device manufacturer

You'll need to contact Apple Support.

Before talking with them:

1. Make sure you have the latest version of the Netflix app.

2. Make sure you have the latest version of iOS installed on your device.

Apple support may ask for:

• Your Apple Account information.

• The exact error code or message you're getting on your device.

• Any steps you've taken to try and fix the problem.