Billing FAQs: Bouygues in France

Bouygues billing for Netflix is currently available for eligible Bouygues Mobile customers by signing up for a new account or rejoining through the Bouygues website.

How can I pay for Netflix on my Bouygues bill?

To sign up for Bouygues billing with Netflix, sign up or rejoin through the Bouygues website. Billing eligibility is determined by Bouygues.

How do I check to see if I am billed on my Bouygues account?

You can visit the Netflix Account page where your current method of payment will be indicated near the top of the page in the “Membership and Billing” section.

You can also check with Bouygues to see if Netflix is a part of your service package.

How do I change my method of payment?

If you no longer wish to have Netflix charged to your Bouygues bill and wish to pay directly through Netflix, please visit Netflix.com/YourAccountPayment to switch to a new payment method.

If you would like to make changes to how you pay your Bouygues bill, please contact Bouygues directly.

How do I change my Netflix plan?

To learn how to change your plan, visit How do I change my plan?

How do I cancel Netflix?

To learn how to cancel your Netflix account, visit How do I cancel Netflix?

How do I dispute a Netflix charge on my Bouygues bill?

To dispute a charge on your Bouygues bill, please contact Bouygues customer support. 

How do I contact Bouygues customer support?

Contact Bouygues customer support at assistance.bouyguestelecom.fr.