Netflix Error NW-8-14
If you experience the error code NW-8-14, it typically points to a network connectivity issue that is preventing your device from connecting to the Netflix service. Follow the troubleshooting steps for your device below to resolve the issue.
Blu-ray Player
Restart your device
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Unplug your device from power.
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Press the power button on the device once and wait 1 minute, or leave it unplugged for 3 minutes instead.
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Plug your device back in.
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Turn your device on and try Netflix again.
Restart your home network
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Turn off your device, then unplug your modem and router from power.
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After 30 seconds, plug in your modem and router.
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Wait 1 minute, then turn on your device.
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Try Netflix again.
Smart TV
Restart your device
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Unplug your device from power.
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Press the power button on the device once and wait 1 minute, or leave it unplugged for 3 minutes instead.
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Plug your device back in.
-
Turn your device on and try Netflix again.
Restart your home network
-
Turn off your device, then unplug your modem and router from power.
-
After 30 seconds, plug in your modem and router.
-
Wait 1 minute, then turn on your device.
-
Try Netflix again.
All other devices
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