Netflix Error ATV-ui113

If you experience the error code ATV-ui113 on your Apple TV, often accompanied by the following message:

We're unable to connect you to Netflix. Please try again later.

It typically points to information stored on your device that needs to be refreshed. Follow the troubleshooting steps below to resolve the issue.

Note:
This error only occurs on Apple TV 2 and Apple TV 3. If you experience this error on Apple TV 4 or Apple TV 4K, please contact customer service.
Restart your Apple TV
  1. Unplug your Apple TV and the TV it's connected to from power for at least 2 minutes.

  2. Plug both devices back in.

  3. Turn both devices back on.

  4. Try Netflix again.