Netflix Error ATV-ui113

If you experience the error code ATV-ui113 on your Apple TV, often accompanied by the following message:

We're unable to connect you to Netflix. Please try again later.

It typically points to information stored on your device that needs to be refreshed. Follow the troubleshooting steps below to resolve the issue.

Restart your device

1. Turn off your device. If your device has a power cable, unplug it.

2. Make sure your device is completely off, not just in sleep or standby mode.

3. Leave your device off for 15 seconds.

4. Turn on your device and try Netflix again.