Netflix Error tvq-pb-101 (6.2.-13)

You might get the error tvq-pb-101 (6.2.-13) with the message:

We're having trouble playing this title right now. Please try again or select a different title.

This error happens when an issue with data stored on your device stops Netflix from playing.

To fix the problem:

Illustration of a TV with a power button symbol, a power strip, and a 15-second timer, suggesting a restart device process

  1. Turn off your device. If your device has a power cable, unplug it.

  2. Make sure your device is completely off, not just in sleep or standby mode.

  3. Leave your device off for 15 seconds.

  4. Turn on your device and try Netflix again.

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