Netflix Error D7361-1254-8889000F

Sorry, but we're having trouble with your request.

This error usually means your computer or audio drivers need an update to play Netflix.

To fix the problem:

  1. Shut down your computer through the menu:

    • Mac: In the upper left, click the Apple menu, then click Shut Down.

    • Windows: Click the Start menu, then click Power > Shut down.

    • Chromebook: In the bottom right, click the time, then click Sign out > Shut down.

  2. Leave your computer off for at least 10 seconds.

  3. Turn it back on, then try Netflix again.

  1. Press the Windows Key on the keyboard.

  2. Select Settings .

  3. Select Update & security.

  4. Windows will check for updates. If it doesn't, select Check for updates.

  5. Once the updates are installed, restart your computer and try Netflix again.

To fix the problem, you can:

If these steps don't work or you get the same issue on a web browser, you'll need to contact your computer's manufacturer for help troubleshooting an audio driver issue.

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