Downloaded title says 'Expired'

After you download a title to your device, you have a limited amount of time to watch it before it expires. The amount of time depends on individual licenses, and can vary by title. Titles that are expiring from your device in less than 7 days will display the amount of time you have left on the Downloads page of the Netflix app.

Some titles will expire 48 hours after you first press play. Once you have started playing one of these titles, you will see how many hours you have left on the Downloads page. You can watch a downloaded title as many times as you’d like before it expires.

If a title has expired, you will need to renew it. Some titles may only be renewed a certain number of times. Titles that are no longer available on Netflix will expire when they leave the service, regardless of when they were downloaded.

Follow the steps for your device below to renew a downloaded title.

Android phone or tablet

Download the title again
  1. Tap Downloads .

    • If you don't see the Downloads icon, tap More menu icon or Profile profile icon, then My Downloads.

  2. In the upper right corner of your screen, tap Edit .

  3. Check the box next to the TV show or movie you want to delete.

  4. Tap Delete .

  5. Download the TV show or movie again.

iPhone, iPad, or iPod touch

Check the date and time on your Apple iPad, iPhone or iPod touch

If the date and time of your device is significantly different from the current date and time, you will have a problem playing your video.

  1. Tap the Settings icon on the Home screen.

  2. Tap General.

  3. Tap Date & Time.

    • If the date and time are incorrect, tap either the date or time to adjust them, or simply toggle the Set Automatically field to On.

Re-download the title

  1. Make sure you are connected to the internet.

  2. From the Netflix app, tap Downloads .

    • If you don't see the Downloads icon, tap Menu , then tap My Downloads.

  3. Tap Edit in the upper right corner of your screen.

  4. Tap the red X icon to remove the title from your device.

  5. Find the title again.

  6. On the description page, tap Downloads .

    • For TV shows, the icon will appear next to each available episode.

  7. Once the title has finished downloading, you can access it again from the Downloads section of the app.

Due to studio limits, you may not be able to renew all titles. If you can't renew a title but still want to watch it, connect to the internet to stream.

Windows 10 app

  1. Make sure you are connected to the internet.

  2. From the Netflix app, tap Menu .

  3. Tap My Downloads.

  4. Next to an expired download, tap Alert .

  5. Tap Renew Download .

Not all titles can be renewed. If you can't renew a TV show ore movie but still want to watch it, connect to the internet to stream.