Netflix Error M7111-1331

This error code on your browser can happen if:

  • An issue with your browser settings stopped Netflix from playing.

  • Your current Netflix plan doesn't support watching on a web browser.

To fix the problem, select the error message you get then follow the steps.

'This title is not available to watch instantly.'

This error message means a setting on your browser stopped Netflix from playing.

Are you using a bookmark to visit Netflix?

If you usually use a bookmark to visit Netflix, try typing into your browser address bar instead. If this resolved your issue, update your bookmark URL to to avoid future issues.

Turn off Chrome extensions

If you use Chrome, you can turn off unnecessary add-ons.

  1. In the address bar, enter chrome://extensions.

  2. Turn off any extensions that are turned on.

    Extensions listed under Chrome Apps don't need to be turned off.
  3. Try Netflix again.

If these steps solve the problem, try turning on your extensions one by one to determine which one is preventing Netflix from working properly.

'Sorry, your account can't be used on this device.'

This error message means your current Netflix plan allows watching only on a mobile phone or tablet.

To watch Netflix on a web browser, you'll need to choose a different Netflix plan.

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