Netflix Error M7111-1331

If you experience the error code M7111-1331 on your computer, it typically points to information stored on your browser that needs to be refreshed. Follow the troubleshooting steps below to resolve the issue.

Are you using a bookmark to visit Netflix?

If you usually use a bookmark to visit Netflix, try typing into your browser address bar instead. If this resolved your issue, update your bookmark URL to to avoid future issues.

Turn off Chrome extensions

If you use Chrome, you may want to disable unnecessary add-ons.

  1. In the address bar, enter chrome://extensions.

  2. In the list of extensions, switch off any extensions that are turned on.

    Extensions listed under Chrome Apps don't need to be disabled.
  3. Try Netflix again

If these steps solve the problem, try turning on your extensions one by one to see which one is preventing the Netflix website from working properly.