If you experience the error code M7111-1331 on your computer, it typically points to information stored on your browser that needs to be refreshed. Follow the troubleshooting steps below to resolve the issue.
If you use Chrome, you can turn off unnecessary add-ons.
In the address bar, enter chrome://extensions.
Turn off any extensions that are turned on.
Try Netflix again.
If these steps solve the problem, try turning on your extensions one by one to determine which one is preventing Netflix from working properly.