Netflix Error F7111-1331

This error code on your browser can happen if:

  • An issue with your browser settings stopped Netflix from playing.

  • The TV show or movie isn't available on your current Netflix plan.

  • Your current Netflix plan doesn't support watching on a web browser.

To fix the problem, select the error message you get then follow the steps.

'This title is not available to watch instantly.'

This error message means a setting on your browser stopped Netflix from playing.

Are you using a bookmark to visit Netflix?

If you usually use a bookmark to visit Netflix, try typing into your browser address bar instead. If this resolved your issue, update your bookmark URL to to avoid future issues.

Disable Extensions in Firefox

  1. Click on the menu icon on the upper right corner of the browser.

  2. Select Add-ons.

  3. Select Extensions.

  4. Select Disable next to any enabled add-ons.

  5. Close and reopen the Firefox browser.

  6. Try Netflix again.

'This isn't available on Basic with ads.'

This error message means the TV show or movie isn't available on your current plan.

For access to all TV shows and movies, you can upgrade your Netflix plan to BasicStandard, or Premium.

'Sorry, your account can't be used on this device.'

This error message means your current Netflix plan allows watching only on a mobile phone or tablet.

To watch Netflix on a web browser, you'll need to upgrade your Netflix plan to BasicStandard, or Premium.

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