Netflix Error F7111-1331

This error code on your browser can happen if:

  • An issue with your browser settings stopped Netflix from playing.

  • Your current Netflix plan doesn't support watching on a web browser.

To fix the problem, select the error message you get then follow the steps.

'This title is not available to watch instantly.'

This error message means a setting on your browser stopped Netflix from playing.

Are you using a bookmark to visit Netflix?

If you usually use a bookmark to visit Netflix, try typing into your browser address bar instead. If this resolved your issue, update your bookmark URL to to avoid future issues.

Disable Extensions in Firefox

  1. In the upper right corner of the browser, click Menu menu button.

  2. Click Add-ons and themes, then click Extensions.

  3. Under Enabled, click the button next to each extension to disable it.

  4. Quit and reopen Firefox, then try Netflix again.

'Sorry, your account can't be used on this device.'

This error message means your current Netflix plan allows watching only on a mobile phone or tablet.

To watch Netflix on a web browser, you'll need to choose a different Netflix plan.

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