Netflix Error O7399-1260-00000024

If you experience the error code O7399-1260-00000024 on your computer, it typically points to some information stored on your browser that needs to be refreshed. Follow the troubleshooting steps below to resolve the issue.

  1. Go to netflix.com/clearcookies. This will sign you out of your account.

  2. Select Sign In and enter your Netflix email and password.

  3. Try Netflix again.

  1. Shut down your computer through the menu:

    • Mac: In the upper left, click the Apple menu, then click Shut Down.

    • Windows: Click the Start menu, then click Power > Shut down.

    • Chromebook: In the bottom right, click the time, then click Sign out > Shut down.

  2. Leave your computer off for at least 10 seconds.

  3. Turn it back on, then try Netflix again.

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