Netflix says 'Device failure occurred. (501.-113)'

If you see an error that says

Device failure occurred. Please restart your device and try again. (501.-113)

It typically points to information stored on your Android phone or tablet that needs to be refreshed. Follow the troubleshooting steps below to resolve the issue.

Turn your device off, then back on

1. Turn off your phone or tablet. Make sure it's turned off, not just locked.

2. Turn it back on.

3. Try Netflix again.