Netflix Error NQL.22005

If you see the error code NQL.22005 on your Android phone or tablet, often accompanied by one of the following error messages:

Too Many Downloaded Videos
You'll need to remove downloads from this device, or from another device on your plan. (NQL.22005)
Download Error
You have too many downloaded videos. Please delete a video and try again. (NQL.22005)

It indicates that you have exceeded the maximum number of simultaneous downloaded titles from the same license agreement.

Our content is typically licensed in bundles of titles from individual studios and distributors. In some cases, there may be limits to the number of titles from the same agreement that you can download at the same time. We will only enforce these limits when required by licensing agreements. We are typically able to offer complete seasons of TV shows for simultaneous download, but you may encounter this error when downloading multiple episodes from different seasons.

Deleting downloads you are done watching is often enough to resolve this error.

Remove downloaded titles from your Android phone or tablet

To resolve this issue, you can remove one or all downloads already stored on your device.

Delete a downloaded title from your Android device

  1. Tap Downloads .

    • If you don't see the Downloads icon, tap More menu icon or your Profile icon profile icon, then My Downloads.

  2. In the upper right corner of your screen, tap Edit pen icon .

  3. Tap the checkbox next to each TV show or movie you want to remove from your device.

  4. In the upper right corner of your screen, tap Delete trash can icon .

Delete all downloaded titles from your Android device

  1. Tap More menu icon or your Profile icon profile icon.

  2. Scroll down and tap App Settings.

  3. Tap Delete All Downloads.

  4. Tap OK to confirm.

  5. All downloaded TV shows and movies will be deleted from your device.