If you get the error message:
Can't Connect to Netflix
It means information on your device needs to be refreshed. Follow the steps to fix the problem.
From the home screen on your device, navigate to Settings.
If you don't see General, continue to the next step.
Select Apps or Applications.
Select Manage Applications, Application Manager, or Manage All Apps.
If you don't see these selections, continue to the next step.
Scroll down and select Netflix.
If you don't see Netflix, check the Downloaded tab.
If you don't see Storage, continue to the next step
Select Clear Data or Clear Storage, then OK.
Try Netflix again.
From the Netflix app, tap More or your Profile icon .
Scroll down and tap Sign Out.
Tap Sign Out again to confirm.
Once you have signed out, sign back in and try Netflix again.
To pinpoint the issue:
From the upper right, tap Profiles .
If you don't see Profiles, tap More in the lower right.
Tap Sign Out.
Tap Yes to confirm.
Sign back in and try Netflix again.