Netflix Error M7121-1331

Make sure your browser version is supported by checking the Netflix system requirements.

If your browser version isn't supported, update your browser to the latest version or use a browser that supports HTML5.

If your browser version is supported, follow the troubleshooting steps below.

If you use Chrome, you can turn off unnecessary add-ons.

1. In the address bar, enter chrome://extensions.

2. Turn off any extensions that are turned on.

   Note:Extensions listed under Chrome Apps don't need to be turned off.

3. Try Netflix again.

If these steps solve the problem, try turning on your extensions one by one to determine which one is preventing Netflix from working properly.

1. Follow Google's steps to uninstall Chrome from your computer.

2. Using a different browser, follow steps to install the latest version of Google Chrome.

3. Try Netflix again.