Netflix says 'Your browser is out of date'

If you try to sign up for Netflix and this error appears:

Your browser is out of date. Please update your browser to the latest version to use this payment method or sign up using our mobile app.

It means that you need to update to the latest browser version or use our mobile app to complete the sign-up process. Follow the steps for your device below to resolve the issue.

Mac computer

Supported browsers:

  • Google Chrome version 68 or later

  • Mozilla Firefox version 65 or later

  • Safari version 8 or later

  • Opera version 55 or later

Follow the steps for your internet browser below if your version does not meet the requirement above.

Google Chrome

  1. Update Chrome.

  2. Return to netflix.com to finish signing up.

Mozilla Firefox

  1. Update Firefox.

  2. Return to netflix.com to finish signing up.

Safari

  1. Update Safari.

  2. Return to netflix.com to finish signing up.

Opera

  1. Update Opera.

  2. Return to netflix.com to finish signing up.

Windows computer

Supported Browsers:

  • Google Chrome version 68 or later

  • Mozilla Firefox version 65 or later

  • Opera version 55 or later

  • Microsoft Edge

Follow the steps for your internet browser below if your version does not meet the requirement above.

Google Chrome

  1. Update Chrome.

  2. Return to netflix.com to finish signing up.

Mozilla Firefox

  1. Update Firefox.

  2. Return to netflix.com to finish signing up.

Opera

  1. Update Opera.

  2. Return to netflix.com to finish signing up.

If you still can't sign up using your browser, download the Netflix app on your Android, iPhone, iPad, or iPod touch to complete sign-up.