Netflix says 'We are having technical difficulties and are actively working on a fix.'

If you see a message when you try to sign in to Netflix.com that says

We are having technical difficulties and are actively working on a fix. Please try again in a few minutes.

It typically points to an issue with the sign in process. Follow the troubleshooting steps below to resolve the issue.

Verify your email and password

Make sure that you entered the correct email and password before trying to sign in again. If you still can't sign in, continue troubleshooting below.

Clear the Netflix cookie

1. Go to netflix.com/clearcookies. This will sign you out of your account.

2. Select Sign In and enter your Netflix email and password.

3. Try Netflix again.

Try again later

If you are still unable to sign in, please wait and try again later.