If you experience the error code 1017 on your Android phone or tablet, it typically indicates you're using an out-of-date version of the Netflix app. Please download all available Android and Netflix app updates before continuing. If all available updates have been installed and you're still experiencing this issue, follow the troubleshooting steps below.
Tap and hold the Netflix app icon, then tap App info.
Tap Storage & cache > Clear storage > OK.
Try Netflix again.
The steps to clear an app's data might be different for your device. To get steps for your device, check the manual that came with it or get help from the manufacturer.
Turn off your Android. Make sure it's powered off, not just locked.
Turn it back on.
Try Netflix again.