How to manage text messages from Netflix

If you want the ability to request text messages to help you access or recover your Netflix account, go to your Account page. In the Membership and Billing section, select Add Phone Number.

To update or remove your phone number, go to your Account page. In the Membership & Billing section, select Change phone number.

You can also opt out of text messages from Netflix or receive help by replying to a text message. Use the following messages:

  • STOP: Stops all messages.

  • HELP: Takes you to the Netflix Help Center.

See our Privacy and Security help page for information on more topics.

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