Netflix Error U7121-5006

If you experience the error code U7121-5006 on your Windows 10 computer or tablet, often accompanied by the following message:

Whoops, something went wrong...
Streaming Error
Your Netflix account is in use on too many devices. Please stop playing on other devices to continue. Visit netflix.com/help for more information.

Your Netflix account has reached the maximum number of active streams. Follow the troubleshooting steps below to resolve the issue.

  1. Close other browser tabs or windows where Netflix is open.

  2. Close Netflix on any other devices playing at the same time.

  3. Try Netflix again.

If these steps don't fix the problem, or the error happens again:

If you think your account is being used without your permission, you can stop someone from using your Netflix account.

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