Netflix Error O7121-1331

If you experience the error code O7121-1331 on your computer, often accompanied by the following message:

Something went wrong
Sorry, we're having trouble with your request.

It typically points to a network connectivity issue that is preventing your computer from reaching the Netflix service. Follow the troubleshooting steps below to resolve the issue.

Update your browser

Upgrade your browser to the latest version, or use an alternate web browser. Supported web browsers include Mozilla Firefox, Google Chrome, and Opera.

Use an alternate browser or device

You will need to open a different browser or use another Netflix-enabled device to continue streaming.