Netflix Error U7361-1254-C0000142

If you experience the error code U7361-1254-C0000142 on your Windows 10 computer or tablet, often accompanied by the following message:

Whoops, something went wrong...
We're having trouble playing this title right now. Please try again later or select a different title.

It typically points to information stored on your device that needs to be refreshed. Follow the troubleshooting steps below to resolve the issue.

Sign out of Netflix
  1. While in the Netflix app, select More Options more options in the top right.

  2. Select Sign Out.

  3. Sign back in and try Netflix again.

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