This article is designed to help you understand your options to stop (“restrict”) certain uses of your information.
To indicate your preferences with respect to certain Netflix communications through use of your email or phone number:
Sign in to your Netflix account in a browser.
Click on the Account option.
Go to the Communication settings link under Settings.
Adjust your preferences - check the box to receive, or uncheck the box to stop receiving, the messages described.
You can also opt out by following the instructions in the messages themselves (for example, using the “unsubscribe” link in emails or replying STOP (or as otherwise instructed) for text messages).
Emails: You cannot unsubscribe from email messages related to your account transactions (for example, a notification that your account has been cancelled).
Text messages (SMS): If you opt out of alerts, special offers and survey messaging, you will still receive a text message from us if you request a password reset by text message. If you no longer wish to receive any text messages from us, you may remove your phone number from your account as follows:
You can choose to receive mobile push notifications from Netflix. If you later decide you no longer wish to receive these notifications, you can use your mobile device’s settings functionality to turn them off.
We provide a cookie choice tool that explains what cookies are in use on our website, and that lets you opt out of advertising cookies. It is also accessible through the Cookies and Internet Advertising section of our Privacy Statement.
If you use the Netflix mobile app, we may collect an advertising identifier from your device. To opt out of interest-based ads from Netflix in connection with an advertising identifier on a mobile device, please configure the appropriate setting on your device (usually found under "privacy" or "ads" in your device's settings). You may still see Netflix ads on your device, but they will not be tailored to your likely interests.
Some services allow us to reach our members with online promotions about our titles and services by sending a privacy protective identifier to the service. A privacy protective identifier means we convert the original information (in this case, an email address or phone number) into a value to keep the original information from being revealed. The service compares the privacy protective identifier to identifiers in its database and only if you have used the same email address or phone number with both services, there will be a match. If there is a match, Netflix can then choose whether or not to send a given promotional communication to you on that service.
To let us know you prefer that we not communicate with you in this way, please access the Marketing Communications option in the Account section of our website.