How do I manage the emails I get from Netflix?

If you want to stop getting emails from Netflix, or if you want to sign up to receive emails about enhancements to the Netflix service, upcoming releases, special events and offers, or customer surveys, you can manage your email preferences for each Adult profile. Follow these steps to update communication settings:

  1. From a web browser, enter the profile you want to update communication settings for.

  2. Go to the Account page.

  3. Select the profile name from Profile & Parental Controls menu.

  4. Open Communication settings to update preferences for that profile.

  5. You can opt in to or out of the following email categories:

    • Netflix Updates: New and enhanced Netflix features and tips for getting the most out of your account.

    • Now on Netflix: Newly added movies, TV shows, and seasons plus personalized suggestions and alerts.

    • Netflix Offers: Receive special offers and promotions from Netflix.

    • Netflix Surveys: Give us feedback on how to make Netflix a better product.

  6. Select Update.

You can also opt out by following the instructions in a message.

You cannot unsubscribe from messages related to your account transactions (for example, a notification that your account has been cancelled).

See our Privacy and Security help page for information on more topics.