How to manage email from Netflix

You can choose the types of email you get from Netflix for each adult profile.

  1. From a web browser, enter the profile you want to update notification settings for.

  2. Go to the Account page.

  3. Select the profile from the Profile & Parental Controls menu.

  4. Select Notification Settings.

  5. Select Manage Emails.

  6. Opt in or out by toggling the following categories for each profile with an email address:

    • What you watch: New seasons & episodes, Leaving Soon, Your Collections  

    • Watch recommendations & more: Top 10, New arrivals, now on Netflix  

    • Surveys & research invites: Participation studies, surveys   

    • Netflix Games: Releases, recommendations, gameplay activity

    • Netflix.Shop & experiences: Netflix.Shop products, Netflix live experiences  

    • Using the Netflix app: Suggested features, tips & tricks, parental controls  

    • Membership offers: Plan upgrades, subscription promotions

    • Kids Activity Report (only available with an active Kids profile): A report on viewing activity and themes for your Kids profiles


You can also Unsubscribe from All or opt out by following the instructions.

Note:
You can't unsubscribe from messages related to your account updates (for example, security alerts, billing, or time-sensitive notifications).

See our Privacy and Security help page for information on more topics.

Related Articles