How do I update my Netflix account information?

If you'd like to update your Netflix account information, follow the steps below.

Update the email address or password

Sign in to the Netflix website to update your email or change your password from the Your Account page. If you can't sign in with your current password, send yourself a password reset email first. If you've forgotten the email address associated with your account, go to our Sign In Help page and follow the steps. If you see an error message when you attempt to update your password, check out our troubleshooting steps.

Update the phone number

Sign in to the Netflix website to change your phone number from the Your Account page. If you can't sign in with your current password, send yourself a password reset email first. If you've forgotten the email address associated with your account, go to our Sign In Help Page and follow the steps to recover that information.

Update the payment information

Sign in to the Netflix website to update your Netflix payment method.
Note: If you are being billed through a third party and not directly through Netflix, please visit the third party's website to update this information.

Update the shipping address

If you're a Netflix member in the US who receives DVDs and you'd like us to send your discs to a different address, sign in to the Netflix website to update your shipping address.

Once you save your updated information on your account, we'll send you an email confirming any changes you've made. If you are experiencing any issues saving your updated information, follow these troubleshooting steps.