If you want to update your Netflix account information, follow the steps below.
Sign in to the Netflix website to change your password from your Account page on any non-Kids profile.
If you can't sign in with your current password, send yourself a password reset email.
If you forget the email address associated with your account, go to our sign-in Help page and follow the steps.
If you see an error when clicking on the password reset link, see our password link troubleshooting steps.
If you see the message This password is not secure or is too common when resetting or changing your password, it means that the password you chose is on a list of compromised or commonly used passwords which we don't allow for security reasons. You’ll need to choose a different one.
If you see a different error message when you try to update your password, make sure it meets the Netflix password criteria.
Sign in to the Netflix website to update your email address from your Account page on any non-Kids profile.
You may be required to confirm your current payment information or enter a verification code we send to your current email address.
If you can't sign in with your current password, send yourself a password reset email.
If you forget the email address associated with your account, go to our Sign In Help page and follow the steps.
Sign in to the Netflix website to change your phone number from your Account page on any non-Kids profile.
You may be required to confirm your current payment information or enter a verification code we send to your current email address.
If you can't sign in with your current password, send yourself a password reset email.
If you forget the email address associated with your account, go to our Sign In Help page and follow the steps.
Sign in to the Netflix website to update your Netflix payment method or billing information. If you are being billed through a third party and not directly through Netflix, please visit the third party's website to update this information.
If you're a Netflix member in the US who receives DVDs and you want us to send your discs to a different address, sign in to the Netflix website to update your shipping address.
Once you update your account information, we'll send you an email confirming the changes. If you have any issues saving your updated information, follow these troubleshooting steps.