Netflix won't save changes to my account information or profile settings
If you're having trouble changing your account information or profile settings on the Netflix website, it usually means that data stored in your browser needs to be refreshed. It may also mean that a browser extension or add-on is preventing the Netflix website from working properly.
To fix the problem, follow the steps below.
If clearing the Netflix cookie and restarting your browser didn’t work, follow the steps for your browser below.